OggS "O g^OpusHead8 OggS "O ZOpusTags Lavf58.12.100 encoder=Lavc58.18.100 libopusR TITLE=#84 Was ist die Value-Irritant-Matrix? Ein CX Wissensnugget mit Peter Pirner4 SUBTITLE=Ein CX Snack Wissensnugget mit Peter Pirner ARTIST=Peter PirnerV ALBUM=CX-Talks - Insights, Technologie und Management für bessere Customer Experiencey COMMENT=Die Value-Irritant-Matrix gilt als wichtiges Instrument zur optimalen Ressourcenplanung im Customer Service. Doch was steckt eigentlich dahinter? ▿ Alle Links und mehr Informationen findest du auf der Website www.cx-talks.com und in den ►Shownotes auf Spotify (Abonnenten des Podcasts), Apple ("Website der Episode"), alternativ auf https://cx-talks.podigee.iox LYRICS=Die Value-Irritant-Matrix gilt als wichtiges Instrument zur optimalen Ressourcenplanung im Customer Service. Doch was steckt eigentlich dahinter? ▿ Alle Links und mehr Informationen findest du auf der Website www.cx-talks.com und in den ►Shownotes auf Spotify (Abonnenten des Podcasts), Apple ("Website der Episode"), alternativ auf https://cx-talks.podigee.io DATE=2023 YEAR=2023 TRACKNUMBER=867 WWWPUBLISHER=https://cx-talks.podigee.io/86-new-episode GENRE=Podcast+ COPYRIGHT=Peter Pirner, CX-Talks Consulting ENCODED_BY=podigee.com3 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